Legal
Refund and Cancellation Policy
Last updated 20 October 2026.
Cancelling
Cancel a paid plan at any time from Billing in the app, or by writing to us. Your plan carries on until the end of the period you have paid for, then your shop moves to QuickBills Free. You are not charged again.
Refunds
- Paid plans are billed in advance; we do not refund the unused part of a month or year when you cancel part-way.
- A charge made in error (a duplicate, or a charge after you cancelled) is refunded in full.
- AI credits already used are not refundable; unused credit stays in your balance.
How refunds are paid
To the original payment method through Razorpay, usually within 5 to 10 working days depending on your bank.
Asking
Write to hello@quickbills.ai with your shop’s name and the payment. We reply within two working days.